Title: Call Center Reservation Sales Associates
Categories: Call Center/Remote
Salary: $11.55 to $12.86 per hour (Plus daily bonus incentives)
Job Information: Topaz Hotel Services (Topaz) headquartered in Oakland, CA is looking for Reservations Sales Associates to join our exciting and fun call center team.
About Topaz: We are celebrating our 31st year in the Hotel & Hospitality
Industry. We are fortunate to be working with a large number of Hotels
Nationwide, whereby we deliver Reservation Sales & Customer Service support
Job Qualifications: If you answer yes to all these questions, then you might be
exactly the person we want on our team.
1. Do you have a genuine phone smile?
2. Can you consistently deliver exceptional Customer Service?
3. Do you enjoy working in a team environment?
4. Can you proactively engage & find a way to connect with your callers?
5. Are you an upbeat & positive person who truly wants to help people?
6. Do you have at least 1 year of Customer Service experience?
7. Do you have good listening & questioning skills?
8. Are you able to multitask your way around a computer?
9. Are you open to learning & maintaining daily performance goals?
10. Are you looking to stay at a job for a minimum of 1 year?
11. Do you have a quiet workplace at home and high-speed internet access with the ability to connect to the router?
Hours/Shifts: We are open 24 hours a day, seven days a week. We are currently
hiring for Part-time and Full-time positions (weekly hours ranging from 25 to
42.5 hours). Applicants should have flexible availability and be able to work a
variety of shifts within a scheduled work-week including morning, swing,
evening and weekends.